How to Improve Your Employees’ Soft Skills

Organizations recognize the role of soft skills in determining employee progression and productivity. Yet, the majority of companies do a poor job at developing soft skills within their ranks. According to Daniel White, an Organizational Development Consultant at Allen, Gibbs & Houlik (AGH), “The majority of attention in the management world has been focused more on hiring employees with those skills than developing them in current employees.” Continue reading “How to Improve Your Employees’ Soft Skills”

Soft Skills: The Future of Business Education

Even though hard skills, or technical skills, can influence hiring decisions, studies suggest organizations place greater value on a candidate’s soft skills. Organizations actively search for soft skills because their development process is more complex and time-consuming. They prefer to spend resources teaching hard skills, which are easier to learn and master, to a candidate that already possesses soft skills. Continue reading “Soft Skills: The Future of Business Education”

Capsim Launches CapsimInbox: People Management – A New Soft Skills Assessment for Managers

Capsim has released a new version of their CapsimInbox platform — CapsimInbox: People Management. The simulation-based assessment provides business managers with an efficient and objective way to build self-awareness and identify key soft skills in need of development in only 60 minutes. CapsimInbox: People Management features a self-assessment, an inbox simulation where participants make decisions across four common personnel management areas, a feedback report consisting of performance scores and developmental tactics, and the ability to be guided through the creation of an Individual Development Plan. Continue reading “Capsim Launches CapsimInbox: People Management – A New Soft Skills Assessment for Managers”

New Soft Skills Assessment to Help Managers Plan for Improvement

Chicago, IL – Introducing CapsimInbox, a new assessment tool that measures the key soft-skills managers need to be successful and includes an Individual Development Plan (IDP) to improve those skills.

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When Worlds Collide Theory – A Story of Sales Enablement Meeting Business Acumen

Those of you that are Seinfeld fans may remember George Costanza’s theory of when worlds collide. The theory says when two of your worlds collide…It blows up. Those not familiar may enjoy watching this clip. In a life prior to my current role within L&D, I spent 15 plus years in sales roles-Yes, I’m showing my age referencing Seinfeld and revealing how long I was in sales. Continue reading “When Worlds Collide Theory – A Story of Sales Enablement Meeting Business Acumen”

How to Measure ROI for your Leadership Development Programs

Measuring ROI on your Leadership Development Program

This past January, on an extremely foggy day in San Diego, I facilitated a session at the 2017 Training Conference called Developing Leadership Awareness Through Experiential Learning. During the session, a question came up; How can you show ROI or business outcomes from a leadership development program, especially if the participants aren’t leaders yet? When answering this question, I referred to a blog post I wrote discussing the idea of Flipping the Kirkpatrick Model in Learning Program Design to show business outcomes. The key to flipping the model for design purposes is that you must know what the business outcomes are when designing a program. Continue reading “How to Measure ROI for your Leadership Development Programs”

Custom vs Off-the-Shelf Simulations – Part 2

In Part 1 of Custom versus Off-the-Shelf Simulations, I talked about why it is important to partner with a learning provider rather than just purchase a simulation for your next experiential learning program. Now it’s time to look at the strengths and weaknesses of custom versus off-the-shelf simulations. This blog post turned out to be so long, that I’m going to divide into two smaller bite sized chunks. Continue reading “Custom vs Off-the-Shelf Simulations – Part 2”

Custom vs. Off-the-Shelf Simulations – Part 1

You’ve decided to make your next program more experiential by adding a business simulation.  Congratulations, you’ve taken a huge step in the right direction! Business simulations give your leaders a chance to practice making real world business decisions in a safe environment. But what’s the next step? Continue reading “Custom vs. Off-the-Shelf Simulations – Part 1”